The center spring of my tape measure snapped and broke. Can I get a new spring to fix it?
No problem! We stand behind our products 100% for a lifetime, so just email us at email@example.com with your address, phone number, and which ProCarpenter tape measure you have or you call us at 888-443-3748 and we will get a new tape measure out to you.
There is an oily substance coming from my tape measure. Is it harmful and how do I clean it?
The substance coming from your tape measure is a plasticizer, and it is not harmful. This might happen over time, but we are more than happy to replace your tape measure. Email us at firstname.lastname@example.org with your address, phone number, and which ProCarpenter tape measure you have or you call us at 888-443-3748 and we will get a new tape measure out to you.
I have a Flatback 16' Pro Carpenter tape measure that is about a month old. The main lock will not hold the blade in place, while the one on the bottom works fine. I bought two of these tapes from a distributor and the other one works fine. I was wondering, is there a warranty.
Our products are 100% guaranteed so call the distributor that you bought the tape measure from and they will replace it for you, or call us at 1-888-443-3748.
Do any of your tape measure have 1/32" increments?
What is your smallest tape measure?
Mini Standard Reverse 6'. It has a 6' blade that is 5/8" wide. It measures 2" high.
Does the Old Standby Tape Measure have a standard 16" on center layout indicated on the tape?
Yes, the 16", 32", etc. are red on the tape.