The center spring of my tape measure snapped and broke. Can I get a new spring to fix it?
No problem! We stand behind our products 100% for a lifetime, so just email us at firstname.lastname@example.org with your address, phone number, and which ProCarpenter tape measure you have or you call us at 888-443-3748 and we will get a new tape measure out to you.
There is an oily substance coming from my tape measure. Is it harmful and how do I clean it?
The substance coming from your tape measure is a plasticizer, and it is not harmful. This might happen over time, but we are more than happy to replace your tape measure. Email us at email@example.com with your address, phone number, and which ProCarpenter tape measure you have or you call us at 888-443-3748 and we will get a new tape measure out to you.
I have a Flatback 16' Pro Carpenter tape measure that is about a month old. The main lock will not hold the blade in place, while the one on the bottom works fine. I bought two of these tapes from a distributor and the other one works fine. I was wondering, is there a warranty.
Our products are 100% guaranteed so call the distributor that you bought the tape measure from and they will replace it for you, or call us at 1-888-443-3748.
Do any of your tape measure have 1/32" increments?
What is your smallest tape measure?
Mini Standard Reverse 6'. It has a 6' blade that is 5/8" wide. It measures 2" high.
Can the Square Check accurately measure end to end or is it strictly designed to measure corner to corner?
The square check tip is designed only for measuring corner to corner. It is accurate to the furthest point on the triangle when the tip is rotated to point like an arrow straight out from the tape measure (45-degree angle). It can still, of course, be used to accurately measure straight line end to end, by simply “burning an inch” – starting your measurement at the 1-inch mark, and subtracting an inch from what it reads.